Shipping policy
Processing Times
Orders are usually processed within 2–5 business days.
During busy periods, holidays, or special launches, processing times may be longer.
Because many of our products are handcrafted, some items may require additional preparation time before shipment.
Shipping Times
Shipping times vary depending on destination and courier service.
Estimated delivery times are provided for reference only and are not guaranteed.
We are not responsible for delays caused by:
- customs procedures
- courier disruptions
- weather conditions
- strikes
- international transportation issues
International Orders
International customers are responsible for:
- customs duties
- import taxes
- local fees
- any additional charges required by their country
These costs are not included in the product or shipping price unless explicitly stated.
Failure to pay customs charges may result in the package being returned or abandoned. In such cases, shipping costs and related fees will not be refunded.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for lost shipments, delays, or additional costs caused by incorrect or incomplete addresses.